Major upstream network providers are reporting connectivity issues

Incident Report for Gtmhub

Resolved

This incident has been resolved.

Posted Jul 18, 2020 - 05:30 UTC

Monitoring

Fix is applied by Cloudflare that should fix the cause. We are monitoring the situation and our service availability.

Posted Jul 17, 2020 - 21:51 UTC

Identified

Both Digital Ocean and Cloudflare are reporting connectivity issues from various locations. This may cause errors and Gtmhub application to appear offline depending on your location.

Posted Jul 17, 2020 - 21:44 UTC

This incident affected: US (Web Application, Authentication API, OKRs API, Background Data Synchronisation, Comments API, Filter Definitions API, Insights API, Teams API, Timeline API), EU (Web Application, Authentication API, OKRs API, Background Data Synchronisation, Comments API, Filter Definitions API, Insights API, Teams API, Timeline API), and Website.